FAQ

PAYMENTS

Perth Picture Company accepts payments through PayPal, the most secure international payment system. 

This can be completed online using your PayPal account or as a guest using your credit card.

 

CONFIRMATION OF ORDER

Once you have completed your order, you will receive an email confirmation which shows your transaction was successful.

Please refresh your email inbox and check your spam/junk folder if you have not received the email within 60 minutes.

If you still have not received your email, please call us to assist.

You will need the following details:

• Date of Transaction
• Transaction Amount
• Your account Email address
• Name/Address on Transaction

 

RETURNS POLICY

Perth Picture Company offers a 2-week money back guarantee on all purchases.

Items must be returned in person to our store in Innaloo, in as new condition - no marks, damage, breakages etc

Outside of this 2-week purchase window, and it will be deemed a no return item.

   

ITEM SIZES

Our pictures come in varying sizes so please make sure you choose the right size before completing your order.

Not all pictures come in each size, please look at the specifics of each item.

 

ITEM SPECIFICS

All items are registered and unique to Perth Picture Company.

We manufacture all framed pictures in-store and are proudly West Australian owned and operated.

Note: not all images are scaled to size and are to be used as a visual representation only.  Please note actual sizes in product description.

 

WHERE ARE YOU LOCATED?

Perth Picture Company is located at shop 95/21 Joondalup drive Edgewater

next door to Red cross Blood bank not far from Dan Murphy's

We are here 7 days a week from 9am – 5pm.Monday -Saturday Sunday 11-4